One of my earlier posts discussed the learnability of a service as a key challenge for experience design. Today I ran across this early video from Don Norman on learnability and product design. I thought I would share it.
Advertisement
One of my earlier posts discussed the learnability of a service as a key challenge for experience design. Today I ran across this early video from Don Norman on learnability and product design. I thought I would share it.
This entry was posted on Wednesday, November 9th, 2011 at 2:01 am and is filed under Learning Experience, Innovation, Experience Design, User Experience, Social Business Design, Service Design. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
Theme: Contempt by Vault9. Fonts on this blog.
Blog at WordPress.com.