Demographics, Innovation, and Enterprise 2.0

June 30, 2008

As a member of the boomer generation, a recent post by Stewart Mader on the use of Enterprise 2.0 at Wachovia  caught my attention because it relates to a range of ongoing discussions on the relationship of age and innovative uses of technology in supporting collaboration.

Stewart points approvingly to a recent InformationWeek article on Wachovia’s use of wikis, blogs, and social networking to develop mutual mentoring between younger workers and senior staffers. Wachovia is assigning younger staffers to mentor senior staffers about the benefits of using collaborative networks. However, Stewart goes on to qualify the point of such mentoring with the following insight:

We often talk about how the millennial generation has an advanced grasp of these social and collaborative tools, but just half of the story in my opinion. I see enterprise 2.0 tools not as the exclusive domain of youth, but as a better connector for multiple generations, so that wisdom, tacit knowledge, and business know-how from the experienced can be shared with younger workers.

The point is bolstered by recent research, though with a couple of crucial caveats. Read the rest of this entry »