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	<title>Comments for Skilful Minds</title>
	<atom:link href="http://skilfulminds.com/comments/feed/" rel="self" type="application/rss+xml" />
	<link>http://skilfulminds.com</link>
	<description>A Weblog for Larry Irons</description>
	<lastBuildDate>Thu, 10 May 2012 19:15:56 +0000</lastBuildDate>
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		<title>Comment on Transformations in the Grocery Shopping Service Journey by Medikamentenversandhandel</title>
		<link>http://skilfulminds.com/2010/04/15/transformations-in-the-grocery-shopping-service-journey/#comment-2855</link>
		<dc:creator><![CDATA[Medikamentenversandhandel]]></dc:creator>
		<pubDate>Thu, 10 May 2012 19:15:56 +0000</pubDate>
		<guid isPermaLink="false">http://skilfulminds.com/?p=3536#comment-2855</guid>
		<description><![CDATA[&lt;strong&gt;Medikamentenversandhandel...&lt;/strong&gt;

[...]Transformations in the Grocery Shopping Service Journey &#171; Skilful Minds[...]...]]></description>
		<content:encoded><![CDATA[<p><strong>Medikamentenversandhandel&#8230;</strong></p>
<p>[...]Transformations in the Grocery Shopping Service Journey &laquo; Skilful Minds[...]&#8230;</p>
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		<title>Comment on Empathic Research Methods and Design Strategy by Larry Irons</title>
		<link>http://skilfulminds.com/2008/07/20/empathic-research-methods-and-design-strategy/#comment-2852</link>
		<dc:creator><![CDATA[Larry Irons]]></dc:creator>
		<pubDate>Mon, 07 May 2012 21:38:21 +0000</pubDate>
		<guid isPermaLink="false">http://larryirons.wordpress.com/?p=111#comment-2852</guid>
		<description><![CDATA[A good point Britanny, totally agree.]]></description>
		<content:encoded><![CDATA[<p>A good point Britanny, totally agree.</p>
]]></content:encoded>
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		<title>Comment on Empathic Research Methods and Design Strategy by Brittany</title>
		<link>http://skilfulminds.com/2008/07/20/empathic-research-methods-and-design-strategy/#comment-2851</link>
		<dc:creator><![CDATA[Brittany]]></dc:creator>
		<pubDate>Tue, 01 May 2012 18:28:18 +0000</pubDate>
		<guid isPermaLink="false">http://larryirons.wordpress.com/?p=111#comment-2851</guid>
		<description><![CDATA[Another flaw in Adam&#039;s chosen method for the Intranet research is the fact that contrived surveys such as these, do the very thing that empathetic research and ethnography tries to avoid - it counts on the target audience to provide the answers, not on getting people to respond with the part of their brain that contains emotion and instinct. Logic is not enough because people don’t act with logic. Empathetic researchers should attempt to seeks inspiration and articulates the answers themselves. The free response sections, while helpful to this point, are not enough because the survey has already changed the respondents natural behavior. It would be more beneficial from an empathetic, qualitative standpoint, to ask the respondents questions about their lives, values, aspirations that aren&#039;t directly related to the brand at hand, and use these insights to discovery opportunities for added value.]]></description>
		<content:encoded><![CDATA[<p>Another flaw in Adam&#8217;s chosen method for the Intranet research is the fact that contrived surveys such as these, do the very thing that empathetic research and ethnography tries to avoid &#8211; it counts on the target audience to provide the answers, not on getting people to respond with the part of their brain that contains emotion and instinct. Logic is not enough because people don’t act with logic. Empathetic researchers should attempt to seeks inspiration and articulates the answers themselves. The free response sections, while helpful to this point, are not enough because the survey has already changed the respondents natural behavior. It would be more beneficial from an empathetic, qualitative standpoint, to ask the respondents questions about their lives, values, aspirations that aren&#8217;t directly related to the brand at hand, and use these insights to discovery opportunities for added value.</p>
]]></content:encoded>
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		<title>Comment on The Fallacy of Open/Closed Culture in Social Business Design by nando pacheco</title>
		<link>http://skilfulminds.com/2009/09/22/the-fallacy-of-openclosed-culture-in-social-business-design/#comment-2848</link>
		<dc:creator><![CDATA[nando pacheco]]></dc:creator>
		<pubDate>Tue, 24 Apr 2012 17:19:45 +0000</pubDate>
		<guid isPermaLink="false">http://skilfulminds.com/?p=2693#comment-2848</guid>
		<description><![CDATA[&lt;strong&gt;nando pacheco...&lt;/strong&gt;

[...]The Fallacy of Open/Closed Culture in Social Business Design &#171; Skilful Minds[...]...]]></description>
		<content:encoded><![CDATA[<p><strong>nando pacheco&#8230;</strong></p>
<p>[...]The Fallacy of Open/Closed Culture in Social Business Design &laquo; Skilful Minds[...]&#8230;</p>
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		<title>Comment on Empathy and Collaboration in Social Business Design by Innovation Excellence &#124; Six Hats – Empathy or Thinking?</title>
		<link>http://skilfulminds.com/2009/08/27/empathy-and-collaboration-in-social-business-design/#comment-2846</link>
		<dc:creator><![CDATA[Innovation Excellence &#124; Six Hats – Empathy or Thinking?]]></dc:creator>
		<pubDate>Thu, 12 Apr 2012 21:01:48 +0000</pubDate>
		<guid isPermaLink="false">http://skilfulminds.com/?p=2535#comment-2846</guid>
		<description><![CDATA[[...] written more eloquently about empathy than me. You can read about empathy with Blog Gone Wild, Skillful Minds and Ashoka. SOme key points in developing empathy [...]]]></description>
		<content:encoded><![CDATA[<p>[...] written more eloquently about empathy than me. You can read about empathy with Blog Gone Wild, Skillful Minds and Ashoka. SOme key points in developing empathy [...]</p>
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		<title>Comment on The Fallacy of Open/Closed Culture in Social Business Design by Ralph</title>
		<link>http://skilfulminds.com/2009/09/22/the-fallacy-of-openclosed-culture-in-social-business-design/#comment-2837</link>
		<dc:creator><![CDATA[Ralph]]></dc:creator>
		<pubDate>Thu, 08 Mar 2012 15:41:23 +0000</pubDate>
		<guid isPermaLink="false">http://skilfulminds.com/?p=2693#comment-2837</guid>
		<description><![CDATA[thanks for the support. I am wondering if, there are organizations that don&#039;t even notice that nothing has changed... that business is still siloed. 

I am also fortunate,  that am NOT part of one as such...]]></description>
		<content:encoded><![CDATA[<p>thanks for the support. I am wondering if, there are organizations that don&#8217;t even notice that nothing has changed&#8230; that business is still siloed. </p>
<p>I am also fortunate,  that am NOT part of one as such&#8230;</p>
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		<title>Comment on The Fallacy of Open/Closed Culture in Social Business Design by Larry Irons</title>
		<link>http://skilfulminds.com/2009/09/22/the-fallacy-of-openclosed-culture-in-social-business-design/#comment-2835</link>
		<dc:creator><![CDATA[Larry Irons]]></dc:creator>
		<pubDate>Wed, 07 Mar 2012 15:10:28 +0000</pubDate>
		<guid isPermaLink="false">http://skilfulminds.com/?p=2693#comment-2835</guid>
		<description><![CDATA[In a nutshell, I&#039;d say YES to your characterization of the real risk.]]></description>
		<content:encoded><![CDATA[<p>In a nutshell, I&#8217;d say YES to your characterization of the real risk.</p>
]]></content:encoded>
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		<title>Comment on The Fallacy of Open/Closed Culture in Social Business Design by Beneath the surface &#124; Open Learning House</title>
		<link>http://skilfulminds.com/2009/09/22/the-fallacy-of-openclosed-culture-in-social-business-design/#comment-2834</link>
		<dc:creator><![CDATA[Beneath the surface &#124; Open Learning House]]></dc:creator>
		<pubDate>Wed, 07 Mar 2012 04:48:38 +0000</pubDate>
		<guid isPermaLink="false">http://skilfulminds.com/?p=2693#comment-2834</guid>
		<description><![CDATA[[...] What’s the real risk? The threat lies in the lack of Value adaptation, creation and culture redefinition. [...]]]></description>
		<content:encoded><![CDATA[<p>[...] What’s the real risk? The threat lies in the lack of Value adaptation, creation and culture redefinition. [...]</p>
]]></content:encoded>
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		<title>Comment on Informal Learning in Health Care 2.0 by thepilatesbiz.com</title>
		<link>http://skilfulminds.com/2009/08/19/informal-learning-in-health-care-2-0/#comment-2828</link>
		<dc:creator><![CDATA[thepilatesbiz.com]]></dc:creator>
		<pubDate>Wed, 08 Feb 2012 22:55:01 +0000</pubDate>
		<guid isPermaLink="false">http://skilfulminds.com/?p=2597#comment-2828</guid>
		<description><![CDATA[I really enjoyed this site. It is  nice when you read something that is not only informative but entertaining. Outstanding!]]></description>
		<content:encoded><![CDATA[<p>I really enjoyed this site. It is  nice when you read something that is not only informative but entertaining. Outstanding!</p>
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		<title>Comment on Social Learning, Collaboration, and Team Identity by Larry Irons</title>
		<link>http://skilfulminds.com/2010/03/04/social-learning-collaboration-and-team-identity/#comment-2818</link>
		<dc:creator><![CDATA[Larry Irons]]></dc:creator>
		<pubDate>Fri, 13 Jan 2012 16:14:59 +0000</pubDate>
		<guid isPermaLink="false">http://skilfulminds.com/?p=2869#comment-2818</guid>
		<description><![CDATA[There are a range of posts on the blog related to social learning and collaboration. Feel free to read them and let me know what you think.]]></description>
		<content:encoded><![CDATA[<p>There are a range of posts on the blog related to social learning and collaboration. Feel free to read them and let me know what you think.</p>
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