Experience Design Through Virtual Anthropology

December 5, 2005

Engaging customers involves developing a conversation that requires familiarity with their experience. Customer research is the typical resource used by experience design in developing that familiarity. Trendwatchers.com offers an overview of one potentially useful way to develop familiarity with customers, Virtual Anthropology. Read the rest of this entry »

Leave a Comment » | Brands, Digital Ethnography, Ethnography, Experience Design | Tagged: | Permalink
Posted by Larry Irons